If a company has a lot of employees it’s obvious that their points of view and status will be different and the management should find the ways to solve ethical dilemmas and conflicts among employees and employers if they arise (Grimshaw, 2001). The Belief is the most important factor that influences the fact whether conflict is solved or not. Management and workers should feel their dependency from each other which is motivated by belief in each other. Employees should see that employer acts in their interests and at the same time employer should understand that his workers also apply all their efforts a company to be developed.

When one is involved into resolving a moral dilemma, he should be able to pay attention to all aspects of it such as the situation in which this issue happened, what caused it, who are involved in it and so on (Sugarman, 1992). It’s necessary not to miss any detail even if it looks unimportant at the moment. The smallest detail could play the most important role in resolving an ethical dilemma. One should also estimate the conflict measures and the volume of moral dilemmas and after that to determine how it affected company’s values (Linzer, 1999).

The complete picture of the conflict may help to find out several ways to resolve it and to understand what the weak and strong points of this or that solution are. These solutions which have negative impact on the organizational structure or don’t fit the situation should be removed. Solution should satisfy all parties involved in a conflict and follow values and ethics of the company. The solution should be assessed from all points of view.

References

Beauchamp, T.L., Bowie, N.E., Arnold¸ D.G. (2008). Ethical Theory and Business. p. 569.

Grimshaw, B. (2001). Ethical issues and agendas. Facilities, 19(1-2), 43-51.

Kerssens-van Drongelen, I.C., Fisscher, O.A.M. (2003). Ethical Dilemmas in Performance Measurement. Journal of Business Ethics, 45(1-2), 51-63.

Linzer, N., Wurzweiler School of Social Work. (1999). Resolving ethical dilemmas in social work practice. pp. 165-168.

Mc Devitt, R., Van Hise, J. (2002). Influences in Ethical Dilemmas of Increasing Intensity. Journal of Business Ethics, 40(3), 261-274.

Petrovic-Lazarevic, S., Sohal, A.S. (2004). Nature of e-business ethical dilemmas. Information Management & Computer Security, 12(2), 167-177.

Sugarman, L. (1992). Ethical Issues in Counseling at Work. Journal of Workplace Learning, 4(4), 56-62.